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Email Routing
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Configure rules and addresses

An email rule is a pair of a custom email address and a destination address. This allows you to route emails to your preferred inbox. You can have multiple custom addresses, to route email from specific providers to specific mail inboxes.

​​ Custom addresses

  1. Log in to the Cloudflare dashboard and select your account and domain.
  2. Go to Email > Email Routing > Routes.
  3. Select Create address.
  4. In Custom address, enter the custom email address you want to use (for example, my-new-email).
  5. In the Action drop-down menu, choose what this email rule should do. You can choose between Send to or Drop. Refer to Email rule actions for more information.
  6. In Destination address, choose the email address you want your emails to be forwarded to — for example, [email protected]. You can only choose from destination addresses you have already verified. To add new destination addresses, refer to Destination addresses.

​​ Email rule actions

When creating an email rule, you must specify an Action:

  • Send to: Emails will be routed to your Destination address. This is the default action.
  • Drop: Deletes emails sent to the Custom address without routing them. This can be useful if you want to make an email address appear valid for privacy reasons.

​​ Disable an email rule

  1. Log in to the Cloudflare dashboard and select your account and domain.
  2. Go to Email > Email Routing > Routes.
  3. In Custom addresses, identify the email rule you want to pause, and toggle the status button to Disabled.

Your email rule is now disabled and will not forward emails to a destination address. To forward emails again, toggle the email rule status button to Active.

​​ Edit custom addresses

  1. Log in to the Cloudflare dashboard and select your account and domain.
  2. Go to Email > Email Routing > Routes.
  3. In Custom addresses, identify the email rule you want to edit, and select Edit.
  4. Make the appropriate changes to this custom address.

​​ Catch-all address

When you enable this feature, Cloudflare will catch variations of email addresses to make them valid for the specified domain. For example, if you created an email rule for [email protected] and a sender accidentally types [email protected], the email will still be correctly handled if you have Catch-all addresses enabled.

You must also specify a rule Action for Catch-all addresses.

​​ Destination addresses

This section lets you manage your destination addresses, and lists all email addresses already verified, as well as email addresses pending verification. You can resend verification emails or delete destination addresses.

Destination addresses are shared at the account level, and can be reused with any other domain in your account. This means the same destination address will be available to different domains in your account.

To prevent spam, email rules do not become active until after the destination address has been verified. Cloudflare sends a verification email to destination addresses specified in Custom addresses. You have to select Verify email address in that email to activate a destination address.